Help Center

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Help Center

Agent Help Center

Agent Help Center

Agent Resources

What is the Divvy Widget?

Who pays the utilities?

How do I work with Divvy to make a winning offer?

Divvy Homes Program Basics

Where can I find marketing resources from Divvy?

How do I access my Agent app or Portal?

What is Divvy Homes?

Short videos & webinar to learn more about Divvy

Who can qualify for Divvy Homes?

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Home Shopping and Budgets

What homes are eligible for the Divvy program?

Does Divvy make offers on new construction?

How do I estimate a customer's budget?

What happens if I find a home that isn’t on your site but seems like a good fit for the program?

Are customers able to put down a larger down payment to reduce their monthly lease payment?

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Client FAQs

A customer backed out before closing, what happens next?

What happens if a customer requests to work with a different agent?

Why was an applicant declined?

What does the customer experience look like?

How does a customer get pre-qualified for Divvy?

What income verification is needed for a customer to get fully approved for Divvy?

If the customer does not exercise their option to buy the home, is the agent or their broker responsible in any way?

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Offers, Closing and Payments

How do I prepare a purchase agreement with Divvy?

What company does Divvy use for Closing (title, escrow, etc.)?

Who is responsible for repair costs should they occur during the Divvy lease?

How do I initiate a Divvy offer if the property does not come up in the portal?

How do Seller Credits work?

How does the Home Quality Evaluation & Due Diligence process work with Divvy?

How do I help my customer make an offer through Divvy?

Is the buyer responsible for their own earnest money to secure the home?

Who pays the closing costs, appraisal, and evaluation fees for the transaction ?

Who pays the property taxes, homeowners insurance and HOA dues?

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Commission and Promotions

How does Divvy work with agent partner agents?

What is Divvy's commission policy for homes owned by Divvy?

Savings Builds and Purchase Process

What if the home has not appreciated to the customer's purchase price?

What are savings and how do they work?

How is the Divvy home’s purchase option price set?

If the purchase is made in less than the 3 years will Divvy reduce the price?