How do I use Rental Assistance for rent payments?

Rental Assistance is provided by third party agencies or organizations to help renters who might be having trouble paying rent.

Divvy does not provide rental assistance to directly to residents. You must work with a separate organization if you need assistance.


Can I work with any agency for Rental Assistance?

No. Not every Rental Assistant agency is eligible to work with Divvy.


Why can’t Divvy work with certain Rental Assistance agencies?

Ineligibility was determined based on, but not limited to, factors such as the amount of funds currently owed to Divvy, inability to work with equity build leases, terms within the landlord agreement, turnaround time for payment, and other unreasonable payment stipulations. Divvy reserves the right to terminate an agency's eligibility at any time.


How do I find out if a particular Rental Assistance agency is eligible to work with Divvy?

All rental assistance agencies must be approved by a member of the payments team prior to sending over the necessary documentation to complete the application. Any inquiries regarding rental assistance must be directed to  

Please use the following template when reaching out about rental assistance:

Rental Assistance Template
Name of the Agency
Website Link 
Caseworker Information
Your Property Address

Please note that we will need to approve all agencies before proceeding with Our portion of the application process. If the agency's terms do not align with our internal policies we will not move forward with the application.