Autopay
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      2. How do I manage my payments and home savings?
      3. Autopay

      How do I turn off or pause AutoPay?

      There is no way for a resident to turn off or pause AutoPay in the product. You must have a Divvy team member do this on your behalf. You can do so by emailing Operations@divvyhomes.com.

      If your are concerned that you might not have funds available on your scheduled date, you have some other options besides contacting Divvy to pause your AutoPay:

      1. You can reschedule your AutoPay date for the current month only. If you reschedule for a date before the 8th, there are no additional fees or consequences. If rescheduled for between the 8th and 15th, you must use a debit or credit card – which means you will be responsible for paying BOTH the 1.85% processing fee and the 5% late fee.

      2. You could use SplitPay to pay a portion of your rent from one method and a portion on a second method. Doing so will ensure AutoPay for that month does NOT process. You would owe the 1.85% processing fee but NOT the late fee as long as you use SplitPay before the 8th of the month.

      3. You can also do a PayNow (one-time) payment with a new payment method that isn’t your default method used for AutoPay. Doing so will ensure AutoPay for that month does NOT process.